Effective marketing messages are constructed from the bottom up (as illustrated in the graphic), in three linguistic “stories”.
- The foundation is all the facts and features that make us great: we’ve got the biggest, the fastest, and the most exotic widget.
- The middle story is the benefits customers derive from all those great features and facts in the first layer.
- The top story is where the emotional insights gained from Resonance® show us how to create a unique piece of bait that will appeal directly to the emotional parts of consumers’ brains and force them to pay attention.
- We Understand makes them look
- We Can Do Great Things For You makes them listen
- We’re Great makes them believe.

