- Eliminate “false starts” by focusing the creative process on the real, emotional soft spots that make audiences pay attention, then pay money.
- Aim the message at the “right” audience, by clustering consumers according to the underlying emotions that actually motivate them to buy.
- Add serious adrenaline to your marketing language by immersing all of us in hundreds of genuine, juicy consumer verbatims – real customers’ real words – and the real emotional needs they reveal.
- Actually make it easier for highly “rational” organizations to accept and implement emotionally-based ideas, by providing unassailable quantification of those often troublesome “squishy, touchy-feely” aspects of marketing communication.

